We require a small deposit from our customers, in order to secure their reservation. This deposit is paid via a credit card or PayPal, which means we never request or keep any credit card or other financial details of our customers.
For cancellation more than 48 hours before the tour/transfer, the deposit is refundable. For late cancellation/ non-show, the deposit is non-refundable. Should you, however, fail to make your appointment, for reasons beyond your control, related to the operation of your airline or cruise ship, such as strikes, prevailing weather conditions, mechanical failures, etc., you will still be refunded 100% of the paid amount.
Licensed Guides Extra Seat
Please note that, if you will be choosing the services of a licensed guide for FULL TIME, you will require an ADDITIONAL seat in your vehicle, since your guide will be riding with you. For example, should there be 3 persons in your party, you must select 4-7 people on the reservation menu.
Please read our terms and conditions thoroughly for more. By making/accepting a reservation through our website, you state your express consent with all the terms and conditions.